Q1: Are you manufacturer or trading company?
A1: We are a manufacturer specialized in designing and producing professional top quality hotel key cards, with a particular focus on high-performance Contact IC Cards. Our main products include Contact IC Cards, RFID cards, RFID card inlays, RFID Label Stickers, etc. Our Contact IC Cards boast remarkable advantages such as stable data transmission, high security with encryption functions, strong compatibility with various access control systems, and long service life. They are widely used in hotel room access control, elevator permission management, and hotel VIP service authentication. Our products are popular in Europe, North America, South America, Australia, Middle East and Asia, etc.
Q2: Can we have our own LOGO on products and all packages?
A2: Yes, we always provide private label service, which is fully applicable to our Contact IC Cards. For Contact IC Card customization, besides imprinting your own LOGO, you can also customize the card surface design (colors, patterns, text), chip model (compatible with various mainstream chips), storage capacity, and even encrypt specific functions based on your hotel's actual needs. Please inform us your requirements about the Logo and other customization details of Contact IC Cards or other products, we'll make samples for your confirmation before production. We also have many box options for packaging Contact IC Cards and other products: PVC box, blister box, normal gift box, magnetic box and etc.....
Q3: What is the warranty about your product?
A3: Our products, including Contact IC Cards, have a 5-year warranty. The Contact IC Cards are manufactured with high-grade chips and durable materials to ensure their stable performance in daily hotel use (such as frequent insertion and data reading) during the warranty period. If our product (including Contact IC Cards) has any quality problem caused by our side occurred in this period, we will take the shipping cost and provide free replacement.
Q4: Do you have quality control in your factory?
A4: Yes, of course. Quality is always the first important in our factory, especially for Contact IC Cards which require high precision in chip installation and data transmission. During our purchasing of all the materials (including the high-quality chips and PVC sheets for Contact IC Cards), we have a professional team to check the quality of all materials; During production, we have a professional team to check the spare parts quality, chip embedding accuracy, and assemblies of Contact IC Cards and other products. After finished products before packing, we have a professional team to test the data reading performance of Contact IC Cards and check the product quality and appearance of all products.
Q5: What certification does your product have?
A5: We got the certificates of CE, RoHS, FCC, FSC and the certificate of international management system ISO9001 and ISO45001. These certifications fully guarantee that our Contact IC Cards meet international safety, environmental protection and quality standards, ensuring their reliable application in global hotel markets.
Q6: How long is your delivery time?
A6: Our delivery time is generally 5-7 days. Even for customized Contact IC Cards (such as LOGO printing, chip customization, or surface design customization), the delivery time remains the same as long as the customization requirements are confirmed in advance, which can effectively meet your urgent order needs.
