Q1: Are you manufacturer or trading company?
A1: We are a manufacturer specialized in designing and producing professional top-quality Metal Cards. Our main products include stainless steel cards, aluminum alloy cards, brass cards, rose gold-plated metal cards, and metal-RFID composite cards, etc., which are popular in Europe, North America, South America, Australia, the Middle East, and Asia. Our Metal Cards boast outstanding advantages such as superior durability (resistant to bending, scratching and corrosion), high-end texture and luxurious appearance (enhancing brand premium image), excellent print retention (no fading or peeling), and strong wear resistance for long-term use. They are mainly used for high-end membership cards (luxury hotels, private clubs, premium restaurants), VIP access cards (high-end communities, corporate executive floors), brand souvenir cards, high-grade event tickets, and corporate business cards for senior management.
Q2: Can we have our own LOGO on products and all packages?
A2: Yes, we always provide comprehensive private label services for Metal Cards, which support diverse high-end customization to showcase your brand's premium positioning. You can customize various aspects: besides imprinting your own LOGO (available techniques include laser engraving, chemical etching, silk screen printing, hot stamping, and enamel filling), you can also customize the metal material (stainless steel, aluminum, brass, etc.), surface finish (brushed, polished, matte, sandblasted), color plating (gold, rose gold, silver, black nickel), card thickness (0.3mm-1.5mm), and add functional elements (RFID chips, magnetic strips, QR codes, embossed numbers). Additionally, we support edge processing customization (rounded edges, beveled edges) and hollow-out designs for creative needs. Please inform us of your detailed customization requirements for the Metal Cards, and we'll make samples for your confirmation before production. We also have many high-end matching packaging options for Metal Cards: velvet pouches, leather cases, magnetic gift boxes, and custom-printed paper boxes with foam padding, etc.
Q3: What is the warranty about your product?
A3: Our Metal Cards come with a 5-year warranty. Made of high-grade metal materials and advanced processing technologies (precision cutting, professional plating, and surface protection treatment), our Metal Cards ensure exceptional stability (no rust, no color fading, no deformation) and long-lasting luxurious appearance during the warranty period. The professional surface coating effectively enhances corrosion resistance and scratch resistance, ensuring the card remains in premium condition even with long-term frequent use. If our Metal Cards have any quality problems caused by our side (such as uneven plating, blurred engraving/printing, edge burrs, material defects, or functional failures of embedded components) during this period, we will bear the shipping cost and provide free replacements.
Q4: Do you have quality control in your factory?
A4: Yes, of course. Quality is always the top priority in our factory, especially for Metal Cards where material quality and processing precision directly determine product grade and user experience. During the purchasing of all materials (including high-purity metal sheets, plating materials, and eco-friendly inks), we have a professional team to inspect material quality (such as metal purity, surface flatness, and corrosion resistance); during production, we have a professional team to check the precision of cutting and shaping, plating thickness and uniformity, engraving/printing accuracy, edge smoothness, and assembly precision of functional elements (if any). After the Metal Cards are finished before packaging, we have a professional team to conduct comprehensive inspections, including appearance checks (no scratches, plating defects, or color differences), dimensional accuracy verification, functional tests (for chip-equipped cards), corrosion resistance tests, and scratch resistance tests.
Q5: What certification does your product have?
A5: We have obtained certificates including CE, RoHS, FCC, FSC, as well as international management system certificates ISO9001 and ISO45001. These certifications fully guarantee that our Metal Cards meet international safety, environmental protection, and high-quality standards. Specifically, they ensure the environmental friendliness and non-toxicity of metal materials and plating agents, the safety of printing and engraving processes, the precision and stability of processing craftsmanship, and the consistency of product quality. This makes our Metal Cards reliably applicable in global high-end markets such as luxury hospitality, premium retail, and high-end event operations.
Q6: How long is your delivery time?
A6: Our delivery time is generally 5-7 days, which also applies to customized Metal Cards (such as material selection, LOGO engraving/printing, plating color customization, or functional element addition) as long as the customization requirements are confirmed in advance. This efficient delivery cycle can effectively meet your urgent order needs for various Metal Card application scenarios such as high-end event preparations, premium membership recruitment, new luxury store openings, and corporate senior management card distribution.
