Q1: Are you manufacturer or trading company?
A1: We are a manufacturer specialized in designing and producing professional top-quality hotel key cards. Our main products include RFID hotel key cards, contact IC hotel key cards, etc., which are popular in Europe, North America, South America, Australia, the Middle East, and Asia. Our hotel key cards boast outstanding advantages such as excellent wear resistance (suitable for long-term repeated use), high-precision chip integration (ensuring fast and stable access verification), and waterproof performance (adapting to various hotel environments). They are mainly used for guest room access control, elevator permission management, and access to hotel public areas like gyms and swimming pools.
Q2: Can we have our own LOGO on products and all packages?
A2: Yes, we always provide comprehensive private label services for hotel key cards. You can customize various aspects of the hotel key cards: besides imprinting your own LOGO, you can also customize the card surface design (such as matching the hotel's overall style with specific colors, patterns, or text), select chip types (according to your security level and functional needs), and add special features like UV anti-counterfeiting marks. Please inform us of your detailed customization requirements for the hotel key cards, and we'll make samples for your confirmation before production. We also have many matching box options for hotel key cards: PVC boxes, blister boxes, normal gift boxes, magnetic boxes, etc.
Q3: What is the warranty about your product?
A3: Our hotel key cards come with a 5-year warranty. Made of high-grade PVC materials and advanced printing and chip encapsulation technology, our hotel key cards ensure stable performance (no failure in frequent swiping) and long-lasting appearance (no fading or deformation) during daily hotel use within the warranty period. If our hotel key cards have any quality problems caused by our side during this period, we will bear the shipping cost and provide free replacements.
Q4: Do you have quality control in your factory?
A4: Yes, of course. Quality is always the top priority in our factory, especially for hotel key cards which are crucial for hotel security. During the purchasing of all materials (including high-grade PVC sheets, printing inks, and core chips for hotel key cards), we have a professional team to inspect the quality of all materials; during production, we have a professional team to check the chip welding quality, assembly accuracy, and the clarity and color consistency of the card surface printing of hotel key cards. After the hotel key cards are finished before packaging, we have a professional team to conduct comprehensive inspections, including functional tests (swiping response speed and accuracy) and appearance checks (no scratches or blemishes).
Q5: What certification does your product have?
A5: We have obtained certificates including CE, RoHS, FCC, FSC, as well as international management system certificates ISO9001 and ISO45001. These certifications fully guarantee that our hotel key cards meet international safety, environmental protection, and quality standards. Specifically, they ensure the safety of the chip's data transmission, the environmental friendliness of the card materials, and the stability of product quality, making our hotel key cards reliably applicable in global hotel markets.
Q6: How long is your delivery time?
A6: Our delivery time is generally 5-7 days, which also applies to customized hotel key cards (such as LOGO printing, surface design customization, or chip type selection) as long as the customization requirements are confirmed in advance. This efficient delivery cycle can effectively meet your urgent order needs for hotel operations.
