Q1: Are you manufacturer or trading company?
A1: We are a manufacturer specialized in designing and producing professional top quality hotel key cards, our main products include RFID card, contact IC Card, RFID card inlay, RFID Label Sticker, and high-quality ID cards, etc,which are popular in Europe, North America, South America, Australia, Middle East and Asia, etc. Our ID cards feature excellent durability, high data security with advanced encryption technology, and strong compatibility with various verification systems. They are widely used in hotel staff identification, guest check-in authentication, and restricted area access control in hotels.
Q2: Can we have our own LOGO on products and all packages?
A2: Yes, we always provide private label service, which is also fully available for our ID cards. For ID card customization, besides imprinting your own LOGO, you can also customize the card surface design (colors, patterns, text), chip type (if equipped with chips), and even add anti-counterfeiting features according to your hotel's specific needs. Please inform us your requirements about the Logo and other customization details of ID cards or other products, we'll make samples for your confirmation before production. We also have many box options: PVC box, blister box, normal gift box, magnetic box and etc.....
Q3: What is the warranty about your product?
A3: Our products, including ID cards, have 5 year warranty. Our ID cards are made of high-grade materials and advanced printing technology to ensure their stable performance and long-lasting appearance in daily hotel use (such as frequent swiping and carrying) during the warranty period. If our product (including ID cards) have any quality problem on our side occurred in this period, we will take the shipping cost and replacement.
Q4: Do you have quality control in your factory?
A4: Yes, Of course, Quality is always the first important in our factory. During our Purchasing all the Materials (including the high-quality PVC sheets and printing inks for ID cards), We have professional team to check the quality of all materials; During production, we have professional team to check the spare parts quality (if any for ID cards) and assemblies, as well as the printing clarity and color accuracy of ID cards. After finish products before packing, We have professional team to check the product quality and appearance, especially the data reading performance (for chip-equipped ID cards).
Q5: What certification does your product have?
A5: We got the certificates of CE, RoHS, FCC, FSC and the certificate of international management system ISO9001 and ISO45001. These certifications fully guarantee that our ID cards meet international safety, environmental protection and quality standards, ensuring their reliable application in global hotel markets for staff and guest identification purposes.
Q6: How long is your delivery time?
A6: Our delivery time is generally 5-7 days. This also applies to customized ID cards (such as LOGO printing, surface design customization or anti-counterfeiting feature addition) as long as the customization requirements are confirmed in advance, which can effectively meet your urgent order needs.
