Q1: Are you manufacturer or trading company?
A1: We are a manufacturer specialized in designing and producing professional top-quality Special Shape Cards. Our main products include custom-shaped PVC cards, die-cut special shape cards, special shape RFID cards, transparent special shape cards, and metal-plated special shape cards, etc., which are popular in Europe, North America, South America, Australia, the Middle East, and Asia. Our Special Shape Cards boast outstanding advantages such as strong brand differentiation (breaking the limitation of traditional rectangular cards), high visual appeal and memorability, flexible material compatibility (adaptable to PVC, PET, ABS, etc.), and customizable thickness and texture. They are mainly used for brand promotion cards, event tickets (concerts, exhibitions), theme park passes, café loyalty cards, beauty salon membership cards, hotel welcome cards, and creative product tags.
Q2: Can we have our own LOGO on products and all packages?
A2: Yes, we always provide comprehensive private label services for Special Shape Cards, which are highly customizable to highlight your brand characteristics. You can customize various aspects: besides imprinting your own LOGO (available techniques include screen printing, UV printing, offset printing, and hot stamping), the core customization lies in the shape design—you can provide your own shape drawings (such as brand logo shape, product silhouette, or creative abstract shapes) or consult our professional design team for customized solutions. Additionally, you can customize material (PVC, PET, eco-friendly PLA), size, thickness, surface effect (matte, glossy, frosted, embossed), and add functional elements (RFID chips, magnetic strips, QR codes). Please inform us of your detailed customization requirements for the Special Shape Cards, and we'll make samples for your confirmation before production. We also have many matching packaging options for Special Shape Cards: custom-sized blister boxes, velvet pouches, kraft paper bags with window, and decorative gift boxes, etc.
Q3: What is the warranty about your product?
A3: Our Special Shape Cards come with a 5-year warranty. Made of high-quality materials and advanced die-cutting and processing technology, our Special Shape Cards ensure stable performance (no deformation, edge cracking, or printing fading) and long-lasting usability (resistance to daily friction, bending, and normal environmental factors) during the warranty period. The precision die-cutting process ensures smooth edges without burrs, and the professional surface treatment enhances wear resistance. If our Special Shape Cards have any quality problems caused by our side (such as irregular shape, inaccurate size, blurred printing, edge burrs, or material defects) during this period, we will bear the shipping cost and provide free replacements.
Q4: Do you have quality control in your factory?
A4: Yes, of course. Quality is always the top priority in our factory, especially for Special Shape Cards where die-cutting precision and shape consistency directly affect product quality and brand image. During the purchasing of all materials (including high-grade PVC/PET sheets, eco-friendly inks, and protective coatings), we have a professional team to inspect material quality; during production, we have a professional team to check the die-cutting mold accuracy, Special Shape Card size deviation, edge smoothness, printing color accuracy, and assembly precision of functional elements (if any). After the Special Shape Cards are finished before packaging, we have a professional team to conduct comprehensive inspections, including appearance checks (no scratches, blemishes, or uneven coating), shape consistency verification (sampling measurement to ensure no individual differences), functional tests (for chip-equipped cards), and bending resistance tests.
Q5: What certification does your product have?
A5: We have obtained certificates including CE, RoHS, FCC, FSC, as well as international management system certificates ISO9001 and ISO45001. These certifications fully guarantee that our Special Shape Cards meet international safety, environmental protection, and high-quality standards. Specifically, they ensure the environmental friendliness and non-toxicity of materials, the safety of printing inks and coatings, the precision and stability of die-cutting craftsmanship, and the consistency of product quality. This makes our Special Shape Cards reliably applicable in global mainstream application markets such as brand marketing, event operations, and retail services.
Q6: How long is your delivery time?
A6: Our delivery time is generally 5-7 days, which also applies to customized Special Shape Cards (such as shape customization, LOGO printing, or material selection) as long as the customization requirements and shape drawings are confirmed in advance. This efficient delivery cycle can effectively meet your urgent order needs for various Special Shape Card application scenarios such as temporary events, brand promotion campaigns, new store openings, and theme activities.
